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First Level Maintenance (FLM)

FLM plays a vital role in ensuring the continuous availability and performance of ICT systems and networks by providing timely and effective responses to incidents. The primary objective of FLM is to minimize disruption to business operations and maximize end-user satisfaction.
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Best First Level Maintenance (FLM)

First Level Maintenance (FLM) Services for Efficient ICT Operations

First Level Maintenance (FLM) refers to repair activities that do not involve the use of tools. These tasks are performed by branch staff, and armed personnel may be present when the safe is opened. This maintenance includes:
Cash Jams
Performing Basic Diagnostics
Removing Card Jams
Consumables Replenishment

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